Due to the nature of our products, we regret to inform you that we can not accept returns at this time.
If your package has arrived damaged, please Contact Us with your order number and pictures of the damage so we can quickly send over your replacement.
If you feel the products you received were unsatisfactory, please be sure to Contact Us and we'd love to make things right for you!
Shipping rates for many items are based on weight. You can see an estimate of shipping rates when you add items to cart and use the 'Estimate Shipping' calculator via the Shipping section in your cart. Shipping ranges anywhere from $2.77 to $17.44.
Shipping Process Time
Packages are shipped within an average of 24 hours with events such as Sales, Promotions, etc. leading to extra handling time.
We offer free shipping for all US domestic orders over $50 (excluding tax).
Our shipping department observes the federal holidays below. Packages are shipped out the following business day.
- New Year’s Day
- Martin Luther King Jr. Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veteran's Day
- Friday after Thanksgiving
We are currently shipping to Australia, Austria, Belgium, Brazil, Brunei, Canada, Czech Republic, Egypt, France, Germany, Greece, Hong Kong, Indonesia, Italy, Japan, Korea, Lebanon, Luxembourg, Mexico, New Zealand, Poland, Romania, Singapore, Spain, Saudi Arabia, Sweden, Switzerland, Taiwan, UAE, and UK. If you'd like to see if we can ship your order to your country, please email us your request and we will check to see if we can accommodate shipping to your destination.
Packages should take about less than 1 week to get delivered with some packages requiring more time if delays occur at customs. Please note customs differ and do take time to clear packages so we can not guarantee delivery time. Please also note you may be charged duties by customs. It is the customer(importer)'s responsibility for these charges if incurred. We unfortunately can not control nor know if, or how much you may be charged as each country's regulations differ and not all packages are subject to taxes due to the number they handle.